IT Launches New Training Site

by Taylor Calder, IT Systems Developer- Department of Information Technology

The Department of Information Technology (IT) has just released a new training and adoption site for all employees on various IT products. The goal of the site is to provide resources for employees with which they can engage and for employees to learn more about the products offered to them that can help improve the way their teams work.

Initially, the site will offer training resources for Office 365 and Cisco products. More training information will be added as it becomes available. Office 365 is a platform utilized by Henrico County for team collaboration and Cisco’s communication tools allow users to call, instant message, or meet with both small and large groups. Both are currently available to employees.

For example, if you want to learn more about the new productivity tool, Microsoft Teams, you can visit our Teams Product Page for more information. There you will find an interactive demo, training videos, and a direct link to the application for you to get started.

The following products are currently covered on the training site:

Office 365:  Outlook (Emails, calendars, tasks); Word (word processing); Excel (spreadsheets, calculations, graphs); PowerPoint (presentations); OneDrive (personal file storage); SharePoint (team file storage, collaborative space, sites and pages to display and communicate information to a larger audience); OneNote (digital notebook); teams (persistent chat and host meetings); Planner (project management-lite tool)

Cisco:  WebEx (online conferencing; audio, video, and screen sharing capabilities); Jabber (instant message and connects to phone system to make and receive calls)

As IT continues to develop the site, training and support will expand to more products used at the County. If you have any questions, please email [email protected].

Now, get training and check out the IT Training Site today!

Please note: Non-general government employees (Schools and Library employees) will need to request access in order to be able to view the site. If try and access the site and get the message “You do not have access” please click the “Request Access” button and IT will grant you permissions to view the site.