2026 Health Care Coverage
We would like to inform you that our Notice of Privacy Practices has been recently updated. This document outlines how we protect your personal information, how it may be used or shared, and the rights you have regarding your privacy. The updated Notice of Privacy Practices is now available for your review. We encourage you to take a moment to read the revised version, so you are fully informed about our privacy practices and your rights. If you have any questions or would like a printed copy, please contact the Benefits Division at [email protected].
Henrico County is offering four health care plans for the 2026 calendar year. Each health care plan includes coverage for medical, hospitalization, prescription drugs, vision, behavioral health, and wellness services. Click on the booklet below to get the outlined benefits of each plan.
All members enrolled in healthcare, existing or new, will receive new ID cards for 2026.
Medical and Prescription Drug Benefits- Anthem
CarelonRx, an Anthem company, manages the operations of the drug plan.
- Anthem HealthKeepers booklet includes these plans:
- 2026 KeyCare PPO Booklet includes:
- Anthem Member Services: 844-721-0404
- Anthem Member Pharmacy Services: 833-262-1729
- Anthem Member Login
- Anthem Contact Phone Listing
- Blue View Vision – Exam Only Plan
Rates
- 2026 Healthcare Rates for Full-time and Permanent Part-time Employees (employees working 20-29 hours per week)
- 2026 Health Rates for Double Contribution
HK HDHP HSA Information Resources
Effective April 1, 2025, WealthCare Saver was replaced by Health Equity. If you have any questions regarding your new HSA, you can contact Health Equity at 866-346-5800 or visit the Help Center.
- Health Equity Member Login
- HSA Fee and Rate Schedule
- Please note: Although the attachment reflects a $3.95 monthly admin fee charge, the actual fee for our group is $1.00, and this charge is at no cost to you.
- HK HDHP HSA Frequently Asked Questions
- HDHP HSA Comparison Flyer
- HSA Member Guide
- HSA Member Flyer
- HSA 55+ Quick Guide
Compare Plans
- Side-by-Side Plan Comparison of POS & HK HDHP HSA Plans
- Summary of Benefits and Coverage (SBCs) – a format required by health reform to help you compare plan benefits:
- Evidence of Coverage (EOCs) are coming soon!
Plan Notices
- Compliance Notices
- Medicare Part D Credible Coverage Notice
- Notice of Privacy Practices
- COBRA
- Plan Document for County of Henrico Health Plan
Anthem Machine Readable Files
Transparency in Coverage (TIC) regulations require health insurers and group health plans to create machine readable files (MRFs) that contain the negotiated rates for in-network providers and allowed amounts derived from historical claims for out-of-network providers and make those files publicly available. A machine-readable file is a digital representation of data or information in a file that can be imported or read by a computer system for further processing without human intervention.
To access Henrico County Anthem MRFs, enter EIN 54-6001344.
Programs & Additional Resources
- Sydney Health App
- Total Health Connections: Get a dedicated family advocate- login to access
- Discover Your Options for Non- Emergency Quick Care
- Call your primary care doctor or Anthem’s 24/7 NurseLine.
- LiveHealth Online — Have a video visit in minutes with a board-certified doctor 24/7 on your mobile device or computer. No appointment is needed. Go to livehealthonline.com or download the no-cost app to register.
- Retail health clinic — Typically located in a major pharmacy or retail store, you can receive basic health care services from a health care professional.
- Walk-in doctor’s office — No appointment is needed for routine care and common illnesses.
- Urgent care center — For conditions that need care right away, urgent care is a convenient option if you need stitches, lab tests, or X-rays.
- When you think it’s a true emergency, call 911 or go to the nearest ER.
- Dispatch Health: House Call Care or Call 804-495-0053
- Appropriate Care Settings
- Sword: Healthy Back & Joints Program
- Bloom: Women’s Pelvic Health
- Lark: Digital diabetes prevention coaching
- Anthem Special Offers & Discounts
