Retiree Benefits
Employers are no longer required to distribute Form 1095-C to covered individual unless a form is requested.
Physical copies of form 1095-C for the 2025 tax year will be made available upon request. To request a physical copy, please submit the request form to [email protected] or mail to PO Box 90775, Henrico, VA 23273-0775, addressed to the attention of the HR Benefits Office for processing. Forms will be provided within 15 business days upon receipt of the request. If you have any questions, please contact the Benefits Office at [email protected] or 804-501-7371.
The Retiree Digest
These newsletters are archived for historical purposes.
Retirement Planning
If you are thinking about retirement, please contact the Benefits Division of HR at least 60 days prior and visit the Retirement Planning (formerly When I Retire) page for more information.
Update Your Contact Information or Retiree Benefits
- Please make the Benefits division has your up-to-date personal information, including your mailing address and phone number. To verify or change this information, please email or call the HR Benefits Division.
- Retirees who experience a mid-year qualifying event are eligible to make changes to their health and dental benefits within 60-days from the event date.
- Retirees have their own annual Open Enrollment period in November to make changes to their Anthem and Delta Dental plans.
- The Medicare Open Enrollment period is from October 15 – December 7 of each year to make changes to supplemental coverage.
Dental Benefits
Henrico County has contracted with Delta Dental to provide dental coverage options to our employees and retirees. Explore the resources below and learn about the benefits available to you through our plan offerings, including 24/7 virtual visits and hearing savings via Amplifon Hearing Health Care.
Rates and Forms
Dental Resources
Plan Options
Delta Dental PPO plus Premier – High Plan Option
- Offers diagnostic and preventive care services, which covers in-network oral exams and cleanings twice a year at 100%.
- Basic dental care (fillings, periodontic care) is covered at 50% to 80% depending on which network is used.
- Major dental care (crowns and bridges) is covered at 50%. This plan also covers orthodontics at 50% with a lifetime maximum of $1500.
- The annual calendar year maximum is $1500 per patient, which does not include the cost of preventive care.
Delta Dental PPO plus Premier – Low Option Plan
- Offers diagnostic and preventive care services, which covers in-network oral exams and cleanings at 75%.
- Basic dental care (fillings, periodontic care) and major dental care (crowns and bridges) are covered at 50%.
- This plan does not include orthodontics.
- The annual calendar year maximum is $1500 per patient, which does not include the cost of preventive care.
Delta Dental PPO – EPO Plan Design
This plan provides many covered services at no cost and offers low copayments on certain procedures. A major benefit to this plan is that you know the cost of services before you receive treatment.
- Offers diagnostic and preventive care services, which covers in-network oral exams and cleanings twice a year at 100%.
- Basic and restorative dental care.
- Orthodontics are covered under this plan.
- There is a $3,000 calendar year maximum and no annual deductible with this plan.
- To learn more, check out this article: Understanding PPO Dental Plan Benefits
Medical Benefits
Rates and Forms
- 2026 Retiree Health Care Rates
- 2026 Retiree Health Care Supplement
- Retiree Anthem Enrollment/Change Form
- Retiree Anthem Direct Draft Authorization Form
Medical Benefits – Anthem
- Anthem HealthKeepers booklet
- Anthem KeyCare booklet
- Side-by-Side Plan Comparison of POS & HK HDHP HSA Plans
Prescription Drug Benefits- Anthem
- ACA Preventative Care Drug List
- National Direct Drug List – Medication Alternatives
Summary of Benefits and Coverage (SBCs) – a format required by health reform to help you compare plan benefits:
Vision
- Blue View Vision Flyer
- Blue View Vision Member Services: 1-866-723-0515
Find a Doctor
- Search Provider Directory
- 24/7 NurseLine
- LiveHealth Online–easy access to board-certified doctors 24/7
Plan Notices and Plan Document
- Compliance Notices
- Medicare Part D Credible Coverage Notice
- Notice of Privacy Practices
- Transparency in Coverage
- Plan Document for County of Henrico Health Plan
Anthem Machine Readable Files
Transparency in Coverage (TIC) regulations require health insurers and group health plans to create machine readable files (MRFs) that contain the negotiated rates for in-network providers and allowed amounts derived from historical claims for out-of-network providers and make those files publicly available. A machine-readable file is a digital representation of data or information in a file that can be imported or read by a computer system for further processing without human intervention.
To access Henrico County Anthem MRFs, enter EIN 54-6001344.
Programs & Additional Resources
- Anthem Login
- Sydney Health Mobile App
- Anthem Member Services: 833-630-6742
- Make the Most of Your Health Plan
- Total Health Connections
- Discover Your Options for Quick Care
- Dispatch Health
- Appropriate Care Settings
- LARK – Digital Diabetes Prevention Coaching
- Sword – Healthy Back & Joints Program
- Bloom: Women’s Pelvic Health
- Anthem Special Offers & Discounts
Medicare eligible retirees will need to enroll for health coverage through the County sponsored enrollment service, Via Benefits (formerly OneExchange) to continue to receive health care coverage through the County. Via Benefits is an experienced, national leader in helping retirees to select and enroll in individual health care plans.
Via Benefits makes enrolling easy for you.
Through Via Benefits, trained and licensed benefit advisors are available to help you and your dependent(s) enroll. You also have access to resources, tools, and support to learn about the Individual Medicare Marketplace plans available in your area. The advisors will work with you to compare plan choices and choose the coverage that best meets your needs and budget.
The Henrico County Benefits Office will notify retirees who are aging into Medicare three (3) months prior to your 65th birthday to provide you with information regarding your Medicare enrollment. Once your information has been received by Via Benefits, they will send information about the enrollment process.
- Securian Financial (formerly Minnesota Life)
Customer Service 1-800-441-2258 - VRS Losing a Loved One
- Empower Beneficiary Claim and Support Services
- After you retire, you can work for any employer that does not participate in the Virginia Retirement System (VRS) and continue to receive your retirement benefits.
- If you wish to return to work with the employer from which you retired, you must have a bona fide break in service of at least one full calendar month from your retirement date. This applies to part-time and temporary positions, including ENCORE positions with the County.
- No pre-arrangements to return to work in any capacity should be made.
- If you return to work full-time with any VRS-covered employer, your retirement benefits will stop, and you will become an active member.
- Member Services: 844-721-0404
- Anthem Member Pharmacy Services: 833-262-1729
- Member Services: 1-800-237-6060
- Medicare
- Getting Started with Medicare
- Medicare Customer Service 1-800-633-4227
- AARP
- Social Security Administration
- Social Security Customer Service 1-800-772-1213
- Virginia Retirement System (VRS)- Retirees
- Update Your Information
Customer Service 1-888-827-3847 - VRS Member Guide
- VRS Retiree News
- Update Your Information
- Voya (Henrico County’s 457 Deferred Compensation vendor prior to February 2018)
- Empower
- Beneficiary Claim and Support Services
- Eligible Retired Public Safety Officers: The HELPS Act FAQs
Retirement Plan Advisor: John “Chip” Richardson
804-221-1474
[email protected]
- Pierce Insurance
Account Manager: Mateia Jordan
1-800-421-3142 ext. 226
