Retiree Open Enrollment for 2026 Benefits

Important Note: Henrico County’s Retiree Benefits Open Enrollment reminder letter was recently mailed to our retiree population. During the mail merge process used to create address labels, some letters were inadvertently printed with an incorrect first name. We sincerely apologize for this error and any confusion it may have caused. Please be assured that the letter was a general communication sent to all retirees and did not include any personal identifiers or information specific to individual retiree benefits. All names and addresses remain accurate and secure within our systems.

The Retiree Open Enrollment Period for 2026 benefits is Saturday, November 1, 2025, through Thursday, November 25, 2025. Changes will be effective January 1, 2026.

Open Enrollment is your annual opportunity to enroll or change your coverage and add or drop dependents for your health and/or dental plans. The only other time you are able to make changes to your benefits is when you experience a qualifying event.

There will be no Retiree Open Enrollment Sessions this year. If you have questions, please contact the Benefits Office at [email protected], call 804-501-7371, or utilize the link below to schedule a meeting with our Retiree Benefits Administrator.

Book an Open Enrollment Appointment with Benefits 

Retiree Dental
Health Care Pre-65
Health Care 65+

2026 Retiree Dental

 

2026 Retiree Health Care Pre-65

New for 2026: Minor adjustments will be made to individual deductibles across all plans, to include a separate family deductible. There will be no changes to the Premier POS out-of-pocket maximum and there will be a minimal increase to the Standard POS out-of-pocket maximum.

 

2026 Retiree Health Care 65+

The Medicare Open Enrollment period is from October 15 through December 7, 2025, for coverage effective January 1, 2026.

By October, you should have received the Fall Newsletter from Via Benefits with information about Medicare’s Open Enrollment. Via Benefits sends their fall newsletter to enrolled Medicare eligible retirees by email (if you provided a valid email address and did not opt out of receiving emails) or by U.S. Mail. These newsletters are sent to enrolled retirees in late August.

We want to remind you that to re-evaluate or change your plan choices, you must contact Via Benefits during the Medicare Open Enrollment period. The Via Benefits number is 1+844-256-0914.

You may want to review your plans if:

  • Your prescriptions have changed during this year, and you want to see if there is a Part D Prescription Drug Plan available in 2026 that better meets your needs.
  • You have moved during the year to a new ZIP code.
  • You want to compare 2026 premiums of comparable plans.

Retirees must continue their own coverage through the County sponsored vendor (Via Benefits) for their pre-65 dependents to be eligible for coverage on Henrico County’s Anthem plan.

Via Benefits Important Dates & Reminders:

  • Expect High Call Volumes: Please note that wait times may be longer during Medicare Open Enrollment, which runs from October 15 to December 7, 2025.
  • Last Day to Call Via Benefits: The Via Benefits Call Center will accept calls through Friday, December 5, 2025.
  • Enroll Online Until December 7: You may continue to enroll or make changes online at the Via Benefits website through Sunday, December 7, 2025.