Retiree Open Enrollment for 2027 Benefits

The Retiree Open Enrollment Period for 2026 benefits is Monday, November 2, 2026, through Wednesday, November 25, 2026. Changes will be effective January 1, 2027.

Open Enrollment is your annual opportunity to enroll or change your coverage and add or drop dependents for your health and/or dental plans. The only other time you are able to make changes to your benefits is when you experience a qualifying event.

If you have questions, please contact the Benefits Office at [email protected], call 804-501-7371, or utilize the following link to schedule a meeting with our Retiree Benefits Administrator: Book time with Sarah Landes: Benefit Q & A

Retiree Dental
Health Care Pre-65
Health Care 65+

2027 Retiree Dental

  • 2027 Dental Rates
  • 2027 Delta Dental Booklet (Coming Soon!)
    • In the meantime, there are no plan design changes for 2027, so you can use the 2026 Delta Dental Booklet as a reference while you review your options during Open Enrollment.

2027 Retiree Health Care Pre-65

New for 2027: Minor adjustments will be made to deductibles in the HDHP with HSA plan. There will be a slight increase to dental plan premiums.

  • 2027 Retiree Healthcare Rates
  • 2026 Healthcare Booklet- coming soon!
  • 2026 KeyCare PPO Booklet – for retirees whose primary residence is outside of Virginia (Coming Soon!)
    • Anthem HealthKeepers plans (Premier, Standard) products will be available for out-of-state membership. Regardless of the state you live in, Blue Cross Blue Shield honors the Anthem HealthKeepers plans. You now have the option to enroll in one of the other three plans. Please review the Healthcare Side-by-Side Comparison for an overview of those options. 
  • 2027 Healthcare Side-by-side Comparison
  • 2026 Blue View Vision – Exam Only Plan (Coming soon!)
  • Summary of Benefits and Coverage (SBCs) – a format required by health reform to help you compare plan benefits:

2026 Retiree Health Care 65+

The Medicare Open Enrollment period is from October 15 through December 7, 2026, for coverage effective January 1, 2027.

You should have received the Fall Newsletter from Via Benefits with information about Medicare’s Open Enrollment. Via Benefits sends their fall newsletter to enrolled Medicare eligible retirees by email (if you provided a valid email address and did not opt out of receiving emails) or by U.S. Mail. These newsletters are sent to enrolled retirees in late August. 

We want to remind you that to re-evaluate or change your plan choices, you must contact Via Benefits during the Medicare Open Enrollment period. The Via Benefits number is 1+844-256-0914.

You may want to review your plans if:

  • Your prescriptions have changed during this year, and you want to see if there is a Part D Prescription Drug Plan available in 2026 that better meets your needs.
  • You have moved during the year to a new ZIP code.
  • You want to compare 2027 premiums of comparable plans.

2027 Medicare Part D Update: Wellcare Plans

  • Beginning in 2027, Wellcare Part D plans can no longer be selected through Via Benefits. 
  • Already enrolled in Wellcare? Your coverage will continue. You don’t need to do anything or re-enroll through Medicare.gov. 
  • Want to switch to Wellcare? Enroll directly at Medicare.gov. 
  • Via Benefits Advisors can still help you review your options and guide you through enrolling on Medicare.gov. You can schedule a call with Via Benefits by visiting their website. 

Retirees must continue their own coverage through the County sponsored vendor (Via Benefits) for their pre-65 dependents to be eligible for coverage on Henrico County’s Anthem plan.

Via Benefits Important Dates & Reminders:

  • Expect High Call Volumes: Please note that wait times may be longer during Medicare Open Enrollment, which runs from October 15 to December 7, 2026.
  • Enroll Online Until December 7: You may continue to enroll or make changes online at the Via Benefits website through Monday, December 7, 2026.